FAQs2023-01-07T17:33:00+00:00

Frequently Asked Questions

How do you keep data private and secure?2023-05-17T12:04:43+00:00

we take security very seriously; we use multi-factor authentication, IP protection, 256-bit SSL encryption, intrusion detection, minimum password strength algorithms,  daily back-ups and much more.

You can find out more about our security measures here.

What is an Equipment?2023-05-13T10:07:08+00:00

An Equipment is classified as a part of an asset/machine that serves a complete input/output function.

For example, motor, pump, blower, gearbox, hydraulic unit, gauge, valve, drive, PLC, panel, etc.

What value does Maintein add as compared to other CMMS softwares and ERP systems2023-05-13T07:13:36+00:00

Maitein’s APM offers a sound cultural integration through the ‘ Connected Teams’ module.

The module is extremely user-friendly and flexible for customising inspection routes; based on schedules, resource availability and priority.

Can I see a product demo?2023-05-13T06:50:59+00:00

We would be more than happy to schedule a Demo for you. Please contact us and we’ll arrange to show you the product at a time that makes sense for you.

Are there any setup or hardware fees?2023-05-13T06:45:29+00:00

Absolutely not. The price you see is the price you pay. There are no additional setup or hardware fees associated with your plan.

How flexible are your maintenance plans?2023-05-13T06:48:30+00:00

Maintein plans are subscription-based. That means you have complete flexibility to choose a month-to-month subscription or annual subscription plan. You can also move to a more advanced plan when your maintenance operations expand. Feel free to contact us if you have additional questions.

What is the Payback for a SME (Small/Medium Enterprise)2023-05-13T06:59:16+00:00

With the use of Maintein and good maintenance practice, an industry should be able to break even in less than six months.

For further information ask for our ROI Calculator to get a better estimate.

What is a user?2023-05-13T06:16:18+00:00

user is any named person who logs into Maintein. We recommend that each technician, supervisor, admin, or manager have their own registered user . Add as many users as you want to your plan at any time.

What level of support comes with any subscription plan?2023-05-13T06:25:24+00:00

All plans receive free product upgrades, initial trainings and configurations support. Email and phone support is available for all subscription plans during regular business hours. Moreover to support and boost the cost savings we offer multiple training and consultation services. for more details visit our Training, Support and Implementation section.

Can I integrate Maintein with other applications like SAP?2023-05-17T11:45:51+00:00

SAP and other applications can be integrated. Feel free to discuss your requirements with our sales team. For the integration, you will need to subscribe to our Enterprise-Plus plan

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